Privacy Policy
Effective Date:
[06/06/25]
At Americas Claims Agency, your privacy matters. Whether you're requesting an estimate, receiving claim support services, or just browsing our site, we want you to know how we collect, use, and protect your information.
1. Who We Are
Americas Claims Agency is a public adjusting firm that helps property owners file and manage insurance claims across Pennsylvania and New Jersey. Our home base is:
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Address:
801 Old York Rd, Suite 302, Jenkintown PA 19046
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Phone:
267-578-4591
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Email:
2. Information We Collect
We collect the following types of information:
Personal info:
name, phone number, email address, physical address
Service-related info:
property condition, insurance claim details (if applicable)
Communications:
text messages, emails, and call history related to your project
Web interactions:
form submissions, appointment bookings, and IP address (via GoHighLevel tracking)
We do not collect sensitive data like Social Security numbers or credit history.
3. How We Use Your Information
We use your information to:
- Provide public adjusting and claim-related services
- Communicate about appointments, updates, or emergencies
- Generate documentation related to your insurance claim
- Help with insurance processing and representation
- Improve our services based on customer feedback
4. How We Communicate
By giving us your phone number or email, you consent to receive:
- Appointment confirmations and reminders
- Claim updates or service-related info
- Occasional promotional messages (only if you’ve opted in)
Want to opt out? Just reply STOP to any text or email us.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We only share your data when necessary to:
- Perform our work (with trusted service partners)
- Submit claim details to your insurance company (with your consent)
- Process payments through secure platforms
- Comply with legal or regulatory obligations
6. Your Rights (Especially as a Pennsylvania Resident)
You have the right to:
- Request access to the personal data we have on file
- Ask us to correct inaccurate info
- Request that we delete your data (unless we need it to finish a job or meet legal requirements)
To make a request, email us at [email protected] and we’ll respond within 10 business days.
7. Data Protection
We use GoHighLevel’s secure CRM tools, password-protected devices, and encrypted storage for your data. While no system is bulletproof, we take every reasonable measure to keep your information safe.
8. Cookies and Tracking
We may use cookies or similar tracking tools on our website and GoHighLevel forms to:
- Understand how users interact with our site
- Improve user experience
- Track leads or appointment bookings
You can disable cookies through your browser if you prefer.
9. Third-Party Links
We sometimes link to third-party sites (like insurance carriers or material suppliers). We aren’t responsible for their privacy practices, so check their policies before sharing any info with them.
10. Policy Updates
We may update this Privacy Policy from time to time. If we do, we’ll post the updated version on our website or notify you directly.
Questions or Concerns?
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Phone:
267-578-4591
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Email: