Terms of Service

Last Updated: 06/05/2025

Welcome to Americas Claims Agency! We're Pennsylvania proud and storm tough. These Terms of Service explain how we work as licensed Public Adjusters to help you navigate insurance claims after property damage. By using our services or communicating with us (via GoHighLevel, text, call, email, etc.), you're agreeing to these terms.

1. Who We Are

Americas Claims Agency is a licensed public adjusting firm serving property owners throughout Pennsylvania and New Jersey. We represent policyholders—not insurance companies—to help them receive the maximum settlement for property damage covered under their insurance policy.

2. Our Services

We provide:

- Insurance policy review and claim strategy

- Damage assessment and claim documentation

- Filing and negotiation of property damage claims

- Supplementation and dispute resolution

- Claim follow-up and settlement support

We do not perform repairs, remediation, or construction work. Our sole role is advocating for policyholders in the insurance claims process.

3. Fees and Payment

Our services are typically performed on a contingency basis—meaning we only get paid when you get paid. Specific rates and payment terms will be outlined in our Public Adjuster Contract, as required by law

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You’ll never owe us anything unless it's stated in writing.

4. Client Responsibilities

As our client, you agree to:

- Provide accurate and timely information related to your insurance policy and damages

- Allow us to communicate directly with your insurer (with your authorization)

- Notify us of any insurance company communication

5. Communication Consent

By contacting us via phone, email, website, or GoHighLevel, you consent to receive messages regarding your claim and case updates. You may opt out at any time by replying STOP or contacting us directly.

6. Legal Disclosures

- We are licensed by the Pennsylvania Insurance Department and operate in accordance with all applicable state regulations.

- You will be provided with a written Public Adjuster Contract outlining your rights, including the right to rescind within three (3) business days of signing, per PA law.

7. No Guarantee of Outcomes

While we strive to maximize your insurance settlement, we cannot guarantee any specific result or payout. The final settlement is subject to your insurer’s interpretation of your policy and claim.

8. Liability Limitations

Our liability is strictly limited to the amount of fees paid for our public adjusting services. We are not responsible for:

- Denials or limitations imposed by your insurer

- Pre-existing damage

- Independent actions by contractors or third parties

9. Dispute Resolution

If you have a concern, contact us first—we aim to resolve issues quickly and fairly. If further action is required, all disputes will be subject to binding arbitration under Pennsylvania law, with venue in the appropriate county court.

10. Changes to Terms

We may update these terms from time to time. You will be notified through GoHighLevel or our website. Your continued use of our services after such updates constitutes acceptance of the revised terms.

11. Contact Information

Phone: 267-578-4591

Email: [email protected]

Address: 801 Old York Rd ,Suite 302 Jenkintown PA .19046